Custodial Services

To ensure that we maintain a high standard of service, ULI employs its own custodial staff. Evening custodial services are generally scheduled after business hours from 5:00 p.m. - 11:00 p.m., Monday - Friday. We also have daytime staff who can respond to situations that need immediate attention. Offices and restrooms are serviced according to the schedule listed below. Our staff also cares for the parking facility, other common areas and the grounds.

To make a custodial request, please call the ULI maintenance line at (608) 251-0707. When you call with a request, please be prepared to provide the following information:

• Your company name
• The name of a contact person
• Telephone number
• Your building address
• Your suite number
• Description of the problem and its general location

REGULAR SERVICE

The following services can be provided Monday - Friday after normal business hours. For a more complete service schedule, please see the “Schedule of Custodial Services” that is attached to your lease.

• Waste, recyclables gathered and disposed of appropriately. (Note: Purchase of trash and recycling containers are tenant’s responsibility.)
• Floors swept and treated with dust mop
• Carpets vacuumed
• Furniture properly positioned
• Spot cleaning of doors, doorframes and walls
• Drinking fountains cleaned

RESTROOM SERVICE 

• Wastepaper receptacles emptied and cleaned
• Sanitary napkin disposal containers emptied and inserts replaced
• Metal and mirrors polished
• Washbasins, toilet bowls and urinals cleaned and disinfected
• Tile walls and toilet partitions spot cleaned
• Floors swept and chemically treated
• Paper hand towel and sanitary napkin dispensers refilled and maintained

For services not listed above, there may be an additional charge to the tenant. If you have any questions about what services are included in your lease, please call the ULI office. Charges will reflect the cost of materials and labor. Some examples of additional services are described below.

Window washing of the exterior windows is performed a minimum of two times a year; interior windows, a minimum of once per year. Additional interior window washing may be requested at any time and will be charged to the tenant. Due to the nature of exterior window washing, it is not practical to schedule intermediate exterior washings.

Carpet cleaning can be performed by our staff and is billed to the tenant. The charge reflects the cost of materials and labor, with a minimum charge of $25.00. The standard lease requires that carpets be cleaned not less than once per year.

Maintenance of tile floors, including stripping, coating and buffing, will be billed to the tenant. The charge reflects the costs of materials and labor, with a minimum charge of $50.00.

Light bulb replacements are performed by ULI staff and billed to the tenant as the lease permits. There is a minimum labor charge plus materials and recycling fees for light bulb replacements.

ULI fully complies with the Wisconsin Waste Reduction and Recycling Law that requires building owners and occupants to recycle the following materials:

• Office Paper
• Newspapers
• Magazines
• Corrugated Cardboard
• Aluminum Containers (cans)
• Steel and Bi-Metal Containers
• Glass and Plastic Containers
• Foam Polystyrene Packaging

In order to make recycling as easy and convenient as possible, tenants should make sure their offices are furnished with the appropriate recycling containers. The major points of the recycling program are as follows:

• Employees/staff members should have a blue “Recycle” container at their desks for all recyclables
• Next to the blue “Recycle” container, each office should have another container clearly labeled “Trash Only.” This will be for all non-recyclable materials
• Each suite should have a centralized recycling area, with a blue “recycle” container clearly marked for “Co-Mingled Recyclables” (glass, paper, cardboard, metal cans, plastic, etc.)
• All cardboard to be recycled should be broken down and placed next to the suite’s central blue recycling container

In order to avoid any confusion, we highly recommend that you use appropriate containers for trash and for your recyclables.

To dispose of confidential documents, the follow vendors offer shredding services:

    Pellitteri Waste Systems

    Shred-it

For proper disposal of computer equipment and small appliances:

    File 13 E-Waste Solutions

For proper disposal of scrap metals and Freon containing appliances:

    Resource Solutions Corp

For proper disposal of broken glass, please collect pieces in a separate bag or container and notify ULI.  We ask that broken glass is not mixed with other trash or recycling, as this could be a safety concern for our staff.  If large pieces of glass or windows are broken, please call the ULI maintenance line immediately at (608) 251-0707.