General Information

This handbook outlines the policies and procedures for US Bank Plaza and is intended to serve as a helpful reference for you and your team. Whether you’re looking for building access details, maintenance procedures, or emergency protocols, you’ll find key information here to support your day-to-day experience in the building.

  • Urban Land Interests

    Urban Land Interests, LLC (ULI) is a real estate development and management company that is committed to the following mission:

    ULI develops, manages, operates and invests in real estate with the perspective of long term owners committed to improving the value of every building. We build long term relationships with our tenants by providing services that anticipate and meet their needs and exceed their expectations. We create buildings of exceptional quality that provide attractive living and working environments by paying relentless attention to the details that separate good enough from outstanding.

    Brad Binkowski and Tom Neujahr founded ULI in 1974. In Madison, its developments include:

    • Fire Station No. 2
    • Doty School Condominiums
    • Lincoln School Apartments
    • Tobacco Lofts Apartments
    • Pinckney Row Townhomes
    • 222 West Gorham Street
    • American Exchange Bank renovation
    • US Bank Plaza
    • Tenney Plaza
    • 44 East Mifflin Street office building and parking ramp
    • Block 89, an office and retail development which includes the 119 Martin Luther King, One East Main, 10 East Doty, and 33 East Main buildings
    • 25 West Main Street (Redevelopment of the former Anchor Bank Properties)
    • SEVEN27 Apartments
    • Nine Line Apartments
    • Quarter Row Apartments
    • The Pressman Apartments
    • 1722 Monroe Apartments 

    ULI employs its own janitorial and maintenance staffs along with HVAC technicians to make sure that it delivers the highest possible quality of service to tenants.

    Please contact the ULI office with any questions or concerns you may have. If you are unsure whom to contact for a specific request, our team will be happy to direct your question/request to the appropriate person(s). We welcome your input.

  • Building Hours

    The lobby to the US Bank Plaza is currently open during the following normal business hours:

    Monday - Friday, 7:00 a.m. - 6:00 p.m.

    After normal business hours and during holidays, the entrances are locked and an authorized “C-Cure by Software House” access fobs will be required to gain access.  Any tenant having after-hours functions will be responsible for complying with security requirements for the building. Please contact maintenance@uli.com with any access related questions or concerns. 

  • Making Payments

    In order to expedite posting of your payments, please follow these guidelines:

    Parking Services

    Payments can be made by ACH, Credit Card or by Check
    If by ACH or Credit Card, please reach out to parking@uli.com to set up these arrangements
    If by Check:

    • Make check payable to Pinckney Investments LLC.
    • Itemize payments by invoice number.
    • Mail to:

    Urban Land Interests
    33 East Main Street, Suite 251
    Madison, WI 53703

    Rent Obligations and Other Services

    Payments can be made via ACH or by Check
    If by ACH, please reach out to accountsreceivable@uli.com to set up arrangements
    If by Check:

    • Make payable to Pinckney Investments LLC.
    • Itemize the items that you are paying for on your check stub.
    • Mail to:

    Urban Land Interests
    10 East Doty Street, Suite 300
    Madison, WI 53703

  • Building Directory

    In the main and P1 elevator lobbies of US Bank Plaza are digital directories that lists the tenants of the building. If you have changes or additional listings to include, please email your requests to maintenance@uli.com. ULI will accommodate reasonable requests. 

  • Distributed Antenna System (DAS)

    The building and ramp contain a Distributed Antenna System (DAS) which provides a dedicated carrier-grade cellular signal indoors. Multiple antennas are installed on each floor to extend cellular coverage throughout the entire facility.

    Verizon and U.S. Cellular are the carriers connected to the system currently. We will provide updates as new carriers are added to the system.

    No action is needed to utilize this amenity. Devices on Verizon and U.S. Cellular networks will automatically connect to the system upon entry.

    If your device is on either the Verizon or U.S. Cellular network, and you experience connectivity issues within in the building, please contact maintenance@uli.com so we can troubleshoot the issue.

  • Internet & TV Service Providers

    Please note that ULI does not have preferred vendors and tenants may contract with whomever they choose. When preparing for any service provider to do installation, please make sure to contact ULI Maintenance prior so that we can assist if/when needed. Below is a listing of current providers that have service in the building.

    US Bank-

    • AT&T COPPER/FIBER
    • CHARTER SPECTRUM COAX/FIBER
    • CENTURY LINK/LEVEL 3 FIBER
    • SUPRANET
    • TDS COPPER
    • HOYOS CONSULTING