Entering US Bank Plaza

This handbook outlines the policies and procedures for US Bank Plaza and is intended to serve as a helpful reference for you and your team. Whether you’re looking for building access details, maintenance procedures, or emergency protocols, you’ll find key information here to support your day-to-day experience in the building.

  • Access Fobs

    The “C-Cure by Software House” access system provides after-hours access and security for US Bank Plaza. This access system replaces conventional key systems and is intended to provide greater security to tenants. Unlike conventional key systems, access cards and tags are easily reprogrammed. The access tags for the building can be conveniently attached to your key ring.

    To gain access through a locked door controlled by the “C-Cure by Software House” system, present the access tag at the front of the card reader. The card readers are small black boxes that are installed next to the doors that they control. In some areas, such as the elevators, these card readers will be installed behind a black plexiglass panel. When you present your access tag to the front of the black box or black panel, you will hear the electric strike on the door click. The lock will remain unlocked for a few seconds to allow you access through the door.

    For additional access cards or to make changes to access cards, please contact maintenance@uli.com. 

  • Keys

    For additional office suite keys or key replacements, please call the ULI maintenance line at (608)251-0707 or email maintenance@uli.com. There is a fee for keys.

  • Phone Entry System

    US Bank Plaza is unlocked during normal business hours.  If your visitors arrive after normal business hours, when the lobby doors are locked, they may notify you of their presence by using the Phone Entry System.

    Phone Entry Systems are at the following locations:

    • East Washington Street entrance
    • P-1 elevator lobby entrance

    The Phone Entry System is designed for easy use.

    Step 1: Press button A to scroll through company listings to find/select the desired tenant

    Step 2: Press Call button and wait for someone to answer and send the prompt to unlock the door

    When the phone is answered in your office and you have identified your visitor/client, simply press “9” on your telephone keypad for a few seconds to unlock the door. This will allow your client access into the first floor lobby. It will then be necessary for someone in your office to go to the lobby to accompany your visitor to your suite. Please note that if your phone system automatically sends your caller into a voice mail directory, the Phone Entry System will not interface with it. If your phone is not currently connected to the Phone Entry System and you would like it added, please contact the ULI office for assistance at 608-251-0707 or maintenance@uli.com.